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Many e-mail and Internet companies are now using programs to block unwanted e-mail, often called spam. Sometimes, however, these programs block e-mail you want to get.

To ensure you are receiving your Freestyle Accounting emails, please do the following:
Be sure to add the corresponding Freestyle Accounting email addresses to your email whitelist to ensure the best chance of receiving our content and updates.

A whitelist is a list of accepted items or persons in a set… a list of e-mail addresses or domain names from which an e-mail blocking program will allow messages to be received.

Why is this important?

Unsolicited, unwanted advertising e-mail, commonly known as “spam”, has become a big problem. It’s reached such proportions that most e-mail services and Internet Service Providers (ISPs) have put some sort of blocking or filtering system in place or begun relying on self-proclaimed blacklists to tell the good guys from the bad.

Freestyle Accounting applauds their intention to protect you from spam, but everyone agrees that the current systems for stopping spam are far from a perfect solution. They often block e-mail that you’ve requested, but that fits somebody’s idea of what spam looks like. The more responsible anti-spam activists are working hard to cut down on these “false positives”, but in the mean time, you might unexpectedly find you’re not getting your subscription’s content…

As it happens, there’s something you can do to keep your subscription’s content from falling into the false positive trap. You can fight the blacklists with a “whitelist”.

Whitelist us now, before your delivery is interrupted.

Of course, every e-mail system is different. Below are instructions for some of the more popular ones. If yours isn’t here, please contact your ISP’s customer service folks for their instructions. (Forward the answer to us, and we might add it!) If you’re using some sort of spam filtering or blocking software yourself (in addition to what your ISP provides), we’ve also listed instructions on how to exempt your subscription from some of the more popular of those programs.


In your inbox, locate an email from (e.g., your welcome mail from Freestyle Accounting).

Drag this email to the primary tab of your inbox.

How to whitelist emails in Gmail - Freestyle Accounting

You’ll see that our emails will go to your primary folder in the future!

Mac Mail

Select Mail and Preferences from the top menu.

How to whitelist emails in Mac Mail - Freestyle Accounting

In the Preferences window, click the Rules icon.
Click the Add Rule button.

How to whitelist emails in Mac Mail - Freestyle Accounting

In the Rules window, type a name for your rule in the Description field.
Use the following settings: If any of the following conditions are met: From Contains.
Type the sender’s email address in the text field beside Contains.

How to whitelist emails in Mac Mail - Freestyle Accounting

Select Move Message and Inbox from the drop-down menus.Click Ok to save the rule.

Outlook 2003 & Later

Right-click on the message in your inbox.
Select Junk E-mail from the menu.
Click Add Sender to Safe Senders List.

How to whitelist emails in Outlook 2003 & later - Freestyle Accounting

Freestyle Accounting – Limited Company Contracting Made Easy!

024 7642 6360